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State Farm® Insurance Agent James Allen

4.9 out of 5 average rating (86 reviews)

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What our customers say about us...

Milton Castellon

May 12, 2023

5  out of  5 rating by Milton Castellon
"(Translated by Google) The attention is excellent, highly recommended. (Original) La atencion es excelente, muy recomendados."

Bernadette Apolo Gatewood

April 12, 2023

5  out of  5 rating by Bernadette Apolo Gatewood
"I will give Rebecca Cruz a 5 star for her "Customer Service " . She's a pleasure to work with & very accomodating & respectful. Keep up the good work Rebecca. Appreciate your help."

Lauren Taylor

March 22, 2023

5  out of  5 rating by Lauren Taylor
"Thank you so much Mr James ! Literally the best , need good quotes he’s the man to talk to 😊, I’m a very happy customer ! He was very helpful and the staff are super friendly as well and very pleasant . Finally have my life insurance and car insurance 😊!!!"

Carol Clark

February 2, 2023

5  out of  5 rating by Carol Clark
"Mr. Allen has been our agent for several years. His knowledge of the insurance industry continues to amaze us. We're always thankful for Mr. Allen's patience and a thorough explanation to our questions. We highly recommend Mr. Allen to our friends/neighbors."

Jose Rivas

January 31, 2023

5  out of  5 rating by Jose Rivas
"(Translated by Google) Very good, I feel grateful and satisfied for the help that agent Rebecca gave me, a very good experience and patience with people. (Original) Muy bueno , me siento agradecido y satisfecho por la ayuda que me brindo la agente Rebecca , muy buena experiencia y paciencia con las personas."

Tonichea Signez

November 2, 2022

5  out of  5 rating by Tonichea Signez
"Vicki was very informative and patience with the process of transfer over my policy to another. Great job"

Smith Kevin

November 1, 2022

5  out of  5 rating by Smith Kevin
"Today I had the pleasure to be assisted by an amazing human being. Vicki was very kind and patient with me and I can feel her smile radiating through the phone. She walked me through the whole process step by step and I felt great about my decision afterwards. Thanks again Vicki for such a wonderful experience."

Capitán Meliodas

October 28, 2022

5  out of  5 rating by Capitán Meliodas
"(Translated by Google) Rebeka very kind and attentive (Original) Rebeka muy amable y atenta"

Carmen Dominguez

October 14, 2022

5  out of  5 rating by Carmen Dominguez
"Pleasant staff"

Johnny Whitaker

October 3, 2022

5  out of  5 rating by Johnny Whitaker
"Always professional family, friendly, and and always very professional when talking with them"

Felix Dantzler

September 20, 2022

5  out of  5 rating by Felix Dantzler
"The representative Vicki was quite knowledgeable and experienced."

Renee B

September 18, 2022

5  out of  5 rating by Renee B
"Vicki has provided outstanding service! I found her to be knowledgeable, honest and amicable. I have and will continue to refer people so that they will also have a trusted source for their insurance needs."

L Hudson

September 16, 2022

5  out of  5 rating by L Hudson
"Vicki was so professional, thorough and patient. She took the time to go over all the documents with me and ensure that I was satisfied. She is definitely an asset to State Farm. She will always have me as a customer."

Pamela Richardson

September 14, 2022

5  out of  5 rating by Pamela Richardson
"Spoke to the insurance agent today at State Farm and I inquire about the car thefts in Maryland against the Hyundai cars.. and I am covered. She helped me significantly. I am just really concerned about these car thefts."

Stacey C

September 14, 2022

5  out of  5 rating by Stacey C
"Vicki McClenton was very helpful and pleasant when assisting me. She was able to answer my questions promptly, provided what I needed and asked if there was anything more she could do to assist me. Very professional and courteous."

Nathaniel Brown

September 10, 2022

5  out of  5 rating by Nathaniel Brown
"Always helpful and knowledgeable"

Ashley F

September 1, 2022

5  out of  5 rating by Ashley F
"Thanks to Rebecca I was able to get a lower insurance quote. She was very nice and had a good understanding of what she was dou"

lisa seegers

August 30, 2022

5  out of  5 rating by lisa seegers
"Ms. Vicky McClenton Was very professional and attentive to my needs. She is very helpful and resourceful . I highly recommend state farm your insurance needs."

Z H

August 22, 2022

5  out of  5 rating by Z H
"Hello James Allen, Vicki is the best insurance agent I have ever spoken with. She was kind, patient and explained the policy and rates so that I understood. Her expertise along with your fair rates is what made me decide State Farm. Great work Vicki. Kudos !!!! 5 stars!!!"

Jihad Chase

August 22, 2022

5  out of  5 rating by Jihad Chase
"I called because I needed some questions answered and I was speaking with Vikki. She was so sweet and very helpful. Good work State Farm"

ilana campbell

August 16, 2022

5  out of  5 rating by ilana campbell
"Absolutely amazing great service and friendly associates. Vicki was very helping and knowledgeable about my situation and made it easy for me to get the answers I wanted efficiently."

Kimberly Wilson

August 16, 2022

5  out of  5 rating by Kimberly Wilson
"I had the pleasure of speaking with Vicki today. She was knowledgeable, pleasant and professional . Thanks again for providing great customer service."

Angel Graham

August 14, 2022

5  out of  5 rating by Angel Graham
"I recently moved from Florida and needed to have my car insurance switched over to Maryland. Vicki and the James Allen Statefarm team made this process so quick and easy. I literally sat with Vickion the phone at the MVA while trying to get my car registered and she was able to provide me with all the information they needed right away. Thank you for all your help!"

codicia bella

August 12, 2022

1  out of  5 rating by codicia bella
"(Translated by Google) The girls at this office deserve five stars!! But since they are working we a State Farm Be aware stay away from this company State Farm is rip off even if you pay for full coverage if anything happens insurance is going to go up !!! And remember they don't cover original parts!! I did a claim for my wheels on my vehicle and one person on the claim department told me that they were not going to cover my wheels because the size they were not The same size that comes with the vehicle I went to the dealer and they told me that it was the size that comes with the vehicle they gonna make any excuse for not to cover for what you are paying!!! Doing a claim with his company is a nightmare And I call Mr. JAMES at the office where I bought my insurance, and told him what was going on and The first thing he asked me if I was nice to the claim department people!!! So in this office they just take your money another rip off!! Cause he couldn't do anything for me but just listen!! And then the same year someone heat my rear bumper in the parking lot I took my car to 3 different body shops, and the body shop people told me that the bumper needed to be replaced Claim department again they didn't want to pay to replace the bumper they told me that the bumper they can just repair it body shop told me that yes can be repaired but if someone kick the bumper he was going to crack again they didn't recommend that the bumper to be repaired I didn't hear from anybody I call claim department they told me that if I wanted to have the bumper replaced I needed to replace it myself Pay out of my pocket because the bumper needed to be repaired and that's what they can cover !!! Stay away from this company Nightmare nightmare with this company stay away!!! Chi My Latin people look for another company this company is a fraud! When they sell you the insurance they will tell you that they are covered by everything I said I am in good hands but the truth is when making a claim it is the worst thing that has happened to me!! Number one the insurance does not cover original parts of the car which they do not tell you when you buy the insurance!! My experience I made a claim for the wheels of my car because Pandos had been hit, which the person who sold me the insurance told me that this was covered and even my wheels when making my claim told me that they did not cover my wheels because they were not I went to the dealer for the ones that came with the car and they confirmed that those were the ones that came with the car from the factory. In other words, this insurance is going to be any excuse for not paying for what one is supposedly paying for their coverage, be careful with this company. It's a fraud. In the same year someone hit the Bon per on the back of my car and broke it. I went to three different repair shops and they recommended that they had to replace the Bon per and the insurance coverage department told me what They were not going to pay to replace the bumper because the Bon per could be repaired. The workshop recommended me to replace the Bon per because if someone hit the Bon per, even if it was soft, it would burst again. It was advisable to replace it. I called the insurance company and they told me They said that if I wanted to replace it, I had to pay for my bag. In other words, this company I already said before is a fraud, find another company. (Original) The girls at this office they deserve five stars !! But since they are working we a State Farm Be aware stay away from this company State Farm is rip off even if you pay for full coverage if anything happens insurance is going to go up !!! And remember they don’t cover original parts!! I did a claim for my wheels on my vehicle and one person on the claim department told me that they were not going to cover my wheels because the size they were not The same size that comes with the vehicle I went to the dealer and they told me that it was the size that comes with the vehicle they gonna make any excuse for not to cover for what you are paying!!! Doing a claim with his company is a nightmare And I call Mr. JAMES at the office where I bought my insurance, and told him what was going on and The first thing he asked me if I was nice to the claim department people!!! So in this office they just take your money another rip off!! Cause he couldn’t do anything for me but just listen!! And then the same year someone heat my rear bumper in the parking lot I took my car to 3 different body shops ,and the body shop people told me that the bumper needed to be replaced Claim department again they didn’t want to pay to replace the bumper they told me that the bumper they can just repair it body shop told me that yes can be repaired but if someone kick the bumper he was going to crack again they didn’t recommend that the bumper to be repair I didn’t hear from anybody I call claim department they told me that if I wanted to have the bumper replaced I needed to replace it myself Pay out of my pocket because the bumper needed to be repaired and that’s what they can cover !!! Stay away from this company Nightmare nightmare with this company stay away!!! Chi Mi gente latina busque otra compañía esta compañía es un fraude! Cuándo les venden El seguro le van a decir que están cubiertos por todo yo dije estoy en buenas manos pero la verdad a la hora de hacer un reclamo es lo peor que me ha pasado!! Número uno el seguro no cubre partes originales del carro el cual no te lo dicen cuándo compras el seguro!! Mi experiencia hice un reclamo para los rines de mi carro porque estaban golpeados Pandos El cual me dijo quien me vendió el seguro que eso estaba cubierto y hasta mis ruedas a la hora de hacer mi reclamo me dijeron que no me cubrían los rines porque no eran los que venían con el carro fui al dealer y me confirmaron que esos eran los que venían con el carro de fábrica en otras palabras este seguro va a ser cualquier excusa para no pagar por lo que uno supuestamente está pagando para su cobertura cuidado con esta compañía es un fraude.. En el mismo año alguien me le pegó al Bon per de atrás de mi carro y lo quebró fui a tres diferentes talleres y me recomendaron que tenían que reemplazar el Bon per y el departamento de cobertura del seguro me dijeron de qué ellos no iban a pagar por reemplazar el bómper porque el Bon per podía ser reparado los del taller me recomendaban reemplazar el Bon per porque si alguien le pegaba al Bon per aunque fuera suave se iba reventar de nuevo que era recomendable reemplazarlo llamé al seguro y me dijeron de qué si lo quería reemplazar que tenía que pagar lo de mi bolsa en otras palabras esta compañía ya lo dije antes es un fraude búsquense otra compañía"

Robert Peregoy

August 5, 2022

5  out of  5 rating by Robert Peregoy
"Staff very knowledgable, answered my questions very well. Changes made to my account were done easily."