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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex

Alex

July 15, 2025

5  out of  5
rating by Alex
"Kimberly was very helpful getting me and my moms info for a quote, her customer service is amazing and she made us feel welcomed and valued"
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Thomas Lander

July 15, 2025

5  out of  5
rating by Thomas Lander
"James and his staff are always courteous and quick to help. I got an email that the MVA dropped my registration for no reason. The staff was right on it and had everything submitted a short time later."
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Amos Mubang

July 15, 2025

5  out of  5
rating by Amos Mubang
"Great guy. Helped me through. I will recommend him to friends and family."
We responded:
"Thanks for the kind words. It was a pleasure serving you."
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Saundra Martins

July 15, 2025

5  out of  5
rating by Saundra Martins
"State Farm representative was very professional and pleasant. Always willing to assist with any issues or concerns. It is a pleasure having State Farm as my insurance provider."
We responded:
"Thank you for the rating."
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Cristina Nicaragua

July 15, 2025

5  out of  5
rating by Cristina Nicaragua
"Alexa Sosa has been very efficient, she knows what she’s doing not only with auto insurance but with life insurance as well, love the way she explains everything, and most of all very good customer skills, I think she’s an excellent person for your office, keep up the amazing work you do Alexa!"
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Theresa Cook

July 10, 2025

5  out of  5
rating by Theresa Cook
"I am very proud of becoming a part of State Farm. James Allen was very professional, informational, and patient with me. He answered all my questions and helped me through the process of completing all electronic forms/paperwork. Everyone that I talked to at the State Farm office was polite and helpful. If you are thinking about changing your auto or home insurance, I recommend Mr. James Allen at State Farm."
We responded:
"Mrs. Cook we are delighted to welcome you to our State Farm Family. I am glad we provided a great experience for you. It is our pleasure to serve you."
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Brandon Flakes

June 30, 2025

5  out of  5
rating by Brandon Flakes
"James is a phenomenal and experienced agent with superb customer service. He has fulfilled all of our insurance needs such as auto, home, renters, and life insurance. He has even educated us on and set up investment accounts for future monetary needs. In being my family's agent for the past 8 years, I can honestly say he's like an member of my family now. I highly recommend his services."
We responded:
"Thanks Brandon. It is an honor to serve you. And I consider you family as well. "
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Steven Green

June 21, 2025

5  out of  5
rating by Steven Green
"James Allen is very knowledgeable when it comes to insurance help me with discounts always calling and checking to see if there’s anything he can do make you feel like Family and truly honest thanks James I appreciate you"
We responded:
"Thanks Mr. Green. It was a pleasure serving you. Welcome to the family."
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E Johnson

June 10, 2025

5  out of  5
rating by E Johnson
"Superb customer service!! Mr. Allen and Team are awesome. Great energy, outstating personality and very willing to help/assist. Mr. Allen took a call regarding my insurance needs right as the office was due to close. He took his time to review/explain and address questions I had regarding my policy! You can't go wrong with Mr. Allen and his team. Kudos for a job well done!"
We responded:
"Thank for the kind words. It was indeed a pleasure to serve you."
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Ricardo Vasquez

June 7, 2025

5  out of  5
rating by Ricardo Vasquez
"Great service—it was done in a timely manner and he was very helpful in my situation."
We responded:
"Ricardo I am glad I can be there for you. Thank you for the kind words."
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Ulises Martinez

April 15, 2025

5  out of  5
rating by Ulises Martinez
"Very helpful at helping me understand my coverage, and premium. Respectful and patient, very accommodating and stuck by to get me the price and the coverage that best fit me."
We responded:
"Ulises I am glad we were able to provide the value and service you needed. Thank you for being a client. "
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Martha Andrade

March 28, 2025

5  out of  5
rating by Martha Andrade
"Very satisfied with Mr James Allen! Not only is he very professional, but he knows what he’s doing. He helped us reinstate my mom‘s policy with no headaches and I was very thorough and explaining next steps. We appreciate you, James. Thank you!"
We responded:
"It is always a pleasure to serve you and your family. Thank you for the kind words."
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Angel Jones

March 11, 2025

5  out of  5
rating by Angel Jones
"Great help thanks so much awesome"
We responded:
"Angel , it is our pleasure to serve you."
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William Hopkins

February 28, 2025

5  out of  5
rating by William Hopkins
"The customer service was top notch! I was having problem finding the information I needed to complete the reason for my phone call, and the agent was more then helpful in helping me find what I needed to get the quote in a timely manner."
We responded:
"Mr Hopkins thanks for allowing us to serve you! I am glad that we were able to make things smooth and easy for you."
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Makenzee Brown

February 20, 2025

5  out of  5
rating by Makenzee Brown
"I had an excellent experience with James Allen State Farm Insurance! As someone moving from out of state to Lanham, MD for a new job, I needed renters insurance and wasn’t sure what to expect. The process was incredibly smooth and hassle-free. John and his team answered all my questions thoroughly, making sure I understood every detail. They provided me with peace of mind, knowing my new home will be well protected. I truly appreciate their professionalism and efficiency—highly recommend!"
We responded:
"Welcome to Maryland. Welcome to our Agency. I am pleased to hear that all went well."
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John

February 20, 2025

5  out of  5
rating by John
"Amazing service! Was great to talk to and allowed for fast and easy service. Would highly recommend! Thanks again!"
We responded:
"Hello John. I am excited that you recieved great service. We look forward to working with you."
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James Maiden

February 17, 2025

5  out of  5
rating by James Maiden
"Mr. Allen and his staff always gives outstanding service. They are extremely helpful with whatever. Just reach out and experience the quality yourself."
We responded:
"Mr. Maiden it is truly a pleasure to have served you throughout the years. Thanks for your continued trust in our Agency."
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Dean Curry

February 14, 2025

5  out of  5
rating by Dean Curry
"Professional knowledgeable fair"
We responded:
"Thsnk you for the kind words."
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Slay Queen

February 12, 2025

5  out of  5
rating by Slay Queen
"Just wow! I had such a refreshing experience with agent John today with my auto quote. John made me feel like a valuable customer coming to State farm to get auto insurance after leaving the so-called big insurance companies. He was patient knowledgeable understanding and considerate. After speaking with him and he answered all of my questions patiently and he explained things to me that I didn't even know, he gave me not only auto insurance but rental insurance life insurance it was just amazing. I want to tell you if you're looking for any kind of insurance please reach out to State farm ask for John and he will take care of you. Thank you again John I have so much peace over me right now. Give State farm a call I promise it would be the best call you ever made. Thank you a very happy customer. God bless."
We responded:
"John is amazing. He is a valued member of the James Allen Jr Agency. I am glad to hear that he helped you achieve a peace of mind. Thank you for taking the time to leave a review."
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cyndy clovis

October 7, 2024

5  out of  5
rating by cyndy clovis
"I highly recommend this location of State Farm Insurance. James and the rest of the staff are extremely professional, knowledgeable, and friendly. I especially appreciate reminders when my bill is past due. Continued success and blessings to all of you."
We responded:
"Ms. Clovis we appreciate the kind words."
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Barbara Malter

September 26, 2024

5  out of  5
rating by Barbara Malter
"Great Agent. Professional staff"
We responded:
"You are appreciated."
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Dee Goforth

September 26, 2024

5  out of  5
rating by Dee Goforth
"I truly appreciate the service I have received from James and his team."
We responded:
"Dee it is a pleasure meeting and serving you."
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Charles Brown

September 18, 2024

5  out of  5
rating by Charles Brown
"Best agent thus far...takes time to explain all my coverages home, auto and life. He and his office staff are truly "Like a good neighbor""
We responded:
"You are so kind. It is a pleasure to serve. "
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Sherie Williams

September 10, 2024

5  out of  5
rating by Sherie Williams
""I highly recommend this business" Their customer service is second to none. Mr James is consistently outstanding, exceeding my expectations every time. I was completely impressed with is professionalism and customer service. Thank you. Mr Allen."
We responded:
"Mrs. Williams I appreciate the kind words and loyalty. "
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Bee Dee

September 9, 2024

5  out of  5
rating by Bee Dee
"I like the service thus far very professional"
We responded:
"It's our pleasure to serve you."